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Cabrera Strategy & Solutions LLC (CSS) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) specializing in IT Service Desk Modernization, Operational Stabilization, and Federal Support Delivery Optimization. CSS supports federal agencies and prime contractors navigating IT modernization, AI-driven automation, and program transitions in complex operational environments. With over 20 years of enterprise IT leadership experience, CSS delivers ITIL-aligned ITSM process optimization, escalation management frameworks, executive risk mitigation, and performance recovery strategies. Core capabilities include service management design, automation enablement, cross-functional IT/engineering alignment, and transition readiness planning. CSS provides senior-level operational clarity, disciplined execution, and measurable performance improvement for federal IT environments.
| Type | State | Agency | Certificate # |
|---|---|---|---|
| VOSB, SDVOSB | National | Small Business Administration (SBA) | — |
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