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Complete Contract Consulting maintains a turnkey BPO/ and contact center in accordance with all federal and state laws and regulations, to include compliance with any accessibility-related requirements (508 compliance) and with 18 U.S. Code § 2511 and other similar state wiretapping laws (e.g., for recording customer support calls). All agents, staff and employees works within the United States. We specialize in all inbound and outbound live operator services, mail forwarding processes and outreach services. Our headquarters boasts a fully functioning and operational mail room. Our mail room is 2000 square feet and is fully equipped with industrial printers, scanners, fax machines and over 40 mail room attendants who specialize in document management, data verification, translation, and conversion to digital media to maintain a secure record management system. We also offer employees onsite in our office locations in Florida, Georgia and Colorado as well as remote agents.
| Type | State | Agency | Certificate # |
|---|---|---|---|
| DBE | California | California Department of Transportation | — |
| ACDBE | Georgia | Georgia Department of Transportation | — |
| DBE | Georgia | California Department of Transportation | — |
| ACDBE |
| Georgia |
| Georgia Unified Certification Program |
| — |
| DBE | Georgia | Georgia Unified Certification Program | — |
| HUBZone | National | Small Business Administration (SBA) | — |
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