H&Y SOLUTIONS LLC
About
CRM (Customer Relationship Management) - Core function of Salesforce for managing agency interactions._x000D_ Case Management - Tracks and resolves citizen inquiries._x000D_ Citizen Engagement - Digital tools for public interaction._x000D_ Public Sector Solutions - Government-focused Salesforce tools._x000D_ Government Cloud - FedRAMP-authorized secure platform._x000D_ FedRAMP - Security compliance for federal Salesforce use._x000D_ Security & Compliance - Meeting government regulations._x000D_ Data Governance - Managing data integrity and security._x000D_ PaaS - Cloud platform model Salesforce offers._x000D_ SaaS - Delivery model for government Salesforce apps._x000D_ ATO - Certification for federal system operation._x000D_ GCC - Salesforce’s government agency environment._x000D_ GCC High - Enhanced security for sensitive data._x000D_ FISMA - Federal cybersecurity compliance._x000D_ NIST - Security frameworks for government._x000D_ Service Delivery - How agencies use Salesforce for public services._x000D_ Data Sovereignty - Control over data storage._x000D_ Digital Transformation -
Certifications
| Type | State | Agency | Certificate # |
|---|---|---|---|
| VOSB, SDVOSB | National | Small Business Administration (SBA) | — |
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